AI that talks like a human.
Handles millions.
Enterprise-grade AI agents for support that solve complex issues, up and running in two weeks.
Trusted by industry leaders
Solve your most complex support issues with AI.
Up and running in two weeks, Giga agents handle the heavy lifting so your team can focus on what matters.
90%
Deflection rate
90+
Languages
Built to handle complexity
AI turns every conversation into clarity. It surfaces patterns, uncovers root causes, and quantifies impact, then recommends actions that drive KPIs.
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Extremely customizable
Fine-tune every nuance to match your business standards and compliance rules.
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Auto policy writing
Get started with just a transcript. AI helps you build your ideal support agent.
Improve as you go
Your agent will surface patterns and uncover root causes, then offer tips on how to update your policies to improve performance.
Choose an objective
Select a metric like resolution rate, escalation rate, or customer satisfaction.
Generate insights
AI surfaces prioritized recommendations with projected impact on your KPIs.
Engage with empathy
Emotionally-aware agents that understand tone, intent, and context. Fluidly handle accents, interruptions, and rapid turns of conversation.
Personalized voices
Tailor your agent's voice to match your brand identity perfectly.
Ultra-low latency
Industry-leading voice response time for natural, fluid dialogue.
Dynamic interrupts
Designed to adapt to a global audience and handle interruptions gracefully.
How DoorDash scaled customer engagement with Giga
“At DoorDash, we operate at a massive scale. Giga leveraged usage data to deliver measurable improvements, including fewer escalations, faster resolution paths, and more efficient workflows across our teams.”
Andy Fang
Co-Founder at DoorDash
Ready to see Giga in action?
Giga's AI agents handle complex workflows at scale with over 90% resolution accuracy.